Privacy Policy




Last updated: 06-05-2024
This Privacy Policy describes Helios Agri Drones policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Helios Agri Drones, Cape Town.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: South Africa
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Helios Agri Drones, accessible from heliosagridrones.co.za
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Use of Your Personal Data

  • To provide and maintain our Service, including monitoring usage.
  • To contact You: via email, phone calls, SMS, or other electronic means.
  • To provide news, special offers, and information about goods, services, and events similar to those You’ve shown interest in, unless You opt out.
  • To manage Your requests: attending to and managing Your inquiries.
  • For other purposes: such as data analysis.
  • With Your consent: for any other purpose.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Disclosure of Your Personal Data

In certain situations, we may disclose Your Personal Data as follows:

  • Business Transactions: If the Company undergoes a merger, acquisition, or asset sale, we’ll notify You before such transfer occurs, and it’ll be subject to a different Privacy Policy.
  • Law Enforcement: We may disclose Your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements: We may disclose Your Personal Data in good faith to comply with legal obligations, protect and defend our rights or property, investigate potential wrongdoing related to the Service, ensure the safety of Service Users or the public, or protect against legal
liability.

Usage Data
Usage Data is automatically collected during Service use, encompassing Your Device’s IP address, browser type, visited pages, visit time, duration, and other diagnostic details. Accessing the Service via mobile device may also trigger automatic data collection, including device type, unique ID, IP address, operating system, and browser type. Additionally, information may be collected from Your browser each time You visit or access the Service via mobile device.

Cookies
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.


Children’s Privacy
Our Service does not address anyone under the age of 16 and we do not knowingly collect personally identifiable information from anyone under the age of 16. If your child has provided us with Personal Data, please contact us, and we will take steps to remove that information from our servers.

Links to Other Websites
Our Service may contain links to other websites not operated by us. We advise you to review the Privacy Policy of every site you visit as we have no control over the content, privacy policies, or practices of third-party sites or services.

Changes to this Privacy Policy
We may update our Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page. Please review this Privacy Policy periodically for any updates, as changes are effective when posted on this page.

Contact Us
If you have any questions about this Privacy Policy, You can contact us by visiting this page on our website: https://heliosagridrones.co.za/contact/